Frequently Asked Questions
Everything you need to know about our smart carry solutions.
How does the quick-access card mechanism work?
Our patented mechanism allows you to eject your cards with the click of a button. Simply press the trigger at the bottom of the wallet, and your cards will fan out for easy access.
What is the shipping timeframe for international orders?
Standard international shipping typically takes 5-10 business days. Expedited options are available at checkout if you need your gear sooner.
Do your wallets provide RFID protection?
Yes, all Ekster aluminum cardholders are built with integrated RFID-blocking technology to protect your credit cards from wireless skimming and data theft.
What is your return policy?
We offer a 45-day risk-free trial. If you are not completely satisfied with your purchase, you can return it for a full refund within 45 days of delivery, provided it is in original condition.
Are your leather products sustainably sourced?
Absolutely. We use premium top-grain leathers tanned under gold-rated LWG environmental protocols, ensuring high quality with a reduced environmental footprint.
How do I track my order?
Once your order ships, you will receive an email with a tracking link. You can also log into your account on our website to view your real-time shipping status.